Here are some customers who are happy with the job we have done and have allowed us to publish their testimonials publicly. We offer many thanks in return for their support.
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Turnaround time was fast. I got back the recovered data in less than a week.
Han Meng Kwang
2015 Jan 09
The express service (from evaluation to quotation to verification to transfer of data to new storage medium) was truly express. It was money well-spent in that regard.
Tan Chee Keong
2014 Nov 20
Professional and prompt - of course after paying for the premium pricing of express service.
Choo Siow Leng
National University of Singapore
2014 Nov 07
ADRC has ensured timely update on the data recovery of my HDD. Besides emails, I also received calls from the admin to arrange and ensure appointment to view and collect my recovered data. I was also given suggestions to expedite the process of getting back my data. All in all, the service has been good and I'm satisfied with the recovered data which I'm able to retrieve with the professional help of ADRC
Shell Chemicals Seraya Pte Ltd
2014 Nov 03
This is the first time I've ever needed a data recovery service and hopefully the last. I was doing this by remote control from Shanghai and Elaine and the team responded to my emailed questions promptly - usually within an hour. All steps were completed by the time promised and the price was in the middle of the range they quoted at the beginning. While I think the work was pretty straight forward, there were many logistical steps - several payments via bank transfer, damaged hard drive pick up, purchasing a drive unit to hold the rescued data, and delivery to the repair center working on the hardware. Interestingly, all our communications was via email; I have no idea where their office is located and I've never seen any of their staff. Overall, it was a very professional and positive experience - considering data recovery is a pretty nasty thing to have to deal with.
2014 Oct 21
As your office is very far from my workplace, I appreciate the communication via email and phone calls, and quick response time. I am very thankful for the 100% recovery of data, and also the NDA too, as some of my data are highly confidential while some are family photographs that I can never get back again otherwise. The recovery time was relatively short, and I appreciate that you have helped me to get back all the important files within 2 days.
Foong Yin Wei
2014 Sep 20
I'm very happy that all my data can be salvaged! I'll recommend ADRC to my friends who need this service in future. I've even publicized ADRC on FB.
2014 Sep 15
Dear ADRC Team,
It is really a bad dream when you seems to loose all of your important data
compiled over the years in case of failure of server and back-up support at a time. You have no option except freaking out helplessly.
Thanks a lot to ADRC team that saved our data with the services in more professional manner like instant reply, real time online update step by step to the recovery etc.
Price charged worths for such service.
Lamana Hotel Ltd
2014 Sep 09
Magdalene, the first and only person whom I was in contact with during the entire job process, took charge of my case professionally, politely and promptly. She was clear in her explanations, patient with my queries (it's my first time at ADRC), prompt in her emails and polite in her demeanour always. That's great customer service. Well done and keep it up!
Yeo Kok Beng
YKB Pte Ltd
2014 Aug 31
Very polite and helpful staff and good tech support on qns that I have.
Very happy with the data recovery results.
Hu Yi Ming
2014 Aug 14