We feel that it is important for customers to have a feel of our data recovery pricing before they send their disks to us. We do not hide any hidden costs whatsoever and all costs will be made known up front even before evaluation.
Upon evaluation, a quote will be generated and sent to the customers for confirmation before any work is done.
Recovery charges are based on the job complexities which are related to:
- Types of disk (interface, model and size)
- Failure modes
- Types of operating system
- User attempts before sending
- Any special user 's requirements
The disk could be IDE, SATA or SCSI, ranging from a few gigabytes (GB) to a few terabytes (TB) from different manufacturers.
For instance, it is a well known fact that SCSI disk is harder to recover than IDE disk.
It is also more difficult to recover data from a larger disk capacity as the magnetic density, the number of read write heads and the level of technological complexity increase with disk capacity.
It is also not surprise that certain disk models are extremely difficult to service due to the manufacturing technology, material and methodology.
Hard disk may fail logically or physically. In general, it is harder to service a physically damaged disk and hence the cost of recovery will be higher.
Unsound attempts by the users to rescue the data very often cause the data media to suffer more damages. Very often, in order to recover data from damaged media, earlier user's action has to be reversed and this may add additional costs as a result.
Some recovery jobs may have special requirements. For instance, the disk could be from a special machine and therefore one may need to recover the booting operating system besides the data. In other instance, besides the normal disk failure, the customer may have special encrypted file system so recovering data from it could be a challenge.
In general, the pricing does not depend on the amount of data recovered. It depends on job complexity as outline above.
SPECIAL PRICING FOR QUALIFIED HOME USER ONLY