Data Recovery Procedures

Data Recovery Procedures

Follow our 3-step procedure to get a quote from us:

STEP 1 - FILL UP DATA RECOVERY REQUEST FORM
  1. Or you can fill up the form in our office if you are coming down personally.
  2. A REQUEST ID will be generated upon submission of the online form. Please take note and indicate the Request ID on the media when you submit the disk to us.

Submit Request Form

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STEP 2 - SEND IN YOUR MEDIA TO US

The customers of ADRC now enjoy a number of convenient ways to send in the damaged media to us. Please ensure that you have already filled up the data recovery request form before you proceed next.

  1. Pickup Service (For Singapore Customers)
  2. Send in Personally (You will need to make an appointment if you coming down to our office)
  3. For Overseas Customers

Please remember to pack your data media well before arranging the delivery.

(1)  ADRC Offers FREE Pickup Service for your convenience (For Singapore Customers)
  1.  You can contact us or simply fill up our electronic dispatch form to request for the local dispatch service.
  2. Our dedicated dispatch team will collect and deliver your hard disk to our lab (for same day pickup, please inform us before 10am).
(2) Send in Personally

For others who prefer to send in through your company courier service or international courier delivery agent such as DHL, TNT, Fedex, please note our address :

Our office address in Singapore is:

Adroit Data Recovery Centre Pte Ltd,
19 Jalan Kilang Barat #05-04 Acetech Centre
Singapore 159361

Tel: (65) 87613677
Attn: Lab Manager

If you are coming down personally to send in the media, please fill up the data recovery request form and then proceed to make an appointment with us before coming down.

(3) For Overseas customers

malaysia Please visit www.adrc.com.my/procedure.html for details

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STEP 3 - EVALUATION STAGE

Our engineers will perform an evaluation of the disk and present you with a price quotation before we proceed with the data recovery service.

 

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