Your One Stop Centre for Hard Disk, Flash Media Recovery

FAQ

Before sending for data recovery

Will it be cheaper if I want less data?

The price generally does not depend on the amount of data required. The cost of recovery is dependent on job complexity.

Most of the time, data stored in the media is scattered across all data zone. This is more so after constant file write and delete, program install and uninstall. In order to perform a recovery, the whole disk may have to be scanned so even if you have 1 GB of data in 100 GB hard disk, we still need to look into the 100 GB disk space.

As another example, you have a disk with read write head crash. To recover all the data or just 1 MB of data will require the same complex procedures of servicing the damaged disk in our clean lab.

Most of the time, it is the value of the data, not the amount of data that is important in data recovery jobs.


What is data recovery?

What are the chances of getting back my data?

What is Class 100 clean room? Why is it needed in the data recovery process?

What is the success rate of your service?

Why is data recovery so expensive?

What about my hard disk warranty? Will my warranty be void after the service?

How do I select the right service vendor?

Do I need data recovery?

Can I do my own recovery work?

While working, what should I do once I realise I lose files I am working on ?

Why should I choose your service over others?

How do you charge the price of your service?

Will it be cheaper if I want less data?

How about my data confidentiality? I absolutely do not want my data to get leaked out!

I have checked that your competitor quoted a much lower price than you do.

I need the data but I could not afford. Any help?